The Operating System is an attempt to visualise all the screws and bolts of our ad agency. 

Our ad agency (like most other creative agencies) looks like this: a number of different key functions such as account, creation and planning, various support functions such as administration, IT/HR, etc. Culture is important at our agency so [...]

Here's the by-product of a newly finished client project and a real-time attempt to sort things out in the digital and social media jungle. This type of planning is still new to me, and I realise that the guide is far from complete  and that it might never be as technology continues to evolve. 

I've used [...]

From Notcot

This is how The Planning Lab looks like.
You can try it out on your own website here.